FOWEY residents who claim their lives have been made a misery since work began on a new housing development at the Hill Hay estate are to receive a formal apology from developer Wainhomes.
In a bid to build bridges with the local community the firm has agreed to restore the playground it dug up to put a marketing suite on the estate, which outraged local residents.
The developer will be posting an apology through the doors of all those affected by the work on the site.
"We have agreed to do a courtesy leaflet drop to say 'Sorry for the inconvenience'," said Simon Cater, a senior planner at Wainhomes.
"We're going to move the marketing suite in early 2014 and we have offered to transfer the land to the town council."
Families in Hill Hay said their lives had been made unbearable after heavy earthmoving machinery began crawling through the existing estate when work began on the site.
Mr Cater said he appreciated the disruption experienced by residents and a new access road was due to be built in February next year.
"It's a health and safety issue. We're waiting for highways approval and then we can build the new road," he explained.
The apology comes following a meeting between Cornwall Council planning officers, Mr Cater, Fowey residents and Cornwall councillor for Fowey David Hughes.
Mr Hughes said: "We had specifically asked for a meeting with the planning officers and Wainhomes. We came away feeling very positive.
"The message has got through loud and clear."
Mr Hughes said the situation was getting "out of control" and something needed to be done to open up communication between the developer and residents.
"Wainhomes employees had been using language which was totally unsuitable and local people had been smearing cars with oil," he said. "Wainhomes had to put up closed-circuit television cameras. It was all getting totally out of hand."
Speaking only in his capacity as a Hill Hay resident, Fowey town councillor Tony Delves, who also attended the meeting, said he came away feeling optimistic.
"They (Wainhomes) certainly indicated that they want to have an improved relationship with the residents," he said.
"That's great. They showed a willingness to be more approachable and build bridges with the community.
"The current situation of vehicles coming through the estate is the thing that has got people most concerned," said Mr Delves.
"They seemed to accept what people are having to put up with and I think they are genuinely concerned and want to make amends."
Mr Cater said residents would receive the leaflets within the coming weeks.