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Landlady slams council's handling of flood pleas

By Cornish Guardian  |  Posted: November 30, 2012

  • TRAPPED INSIDE: Jan Perry, landlady of The Old Mill House Inn, Polperro, was stuck in the pub for three days with her dogs Jasper, Ole and Barney waiting for the flood water to drop.

  • Wednesday 28 11 2012 Picture By Sean Hernon. Landlady of The Old Mill House Inn Polperro was stuck in the pub for 3 days, with her 3 dogs, waiting for the flood water to drop. Jan Perry with her dogs Jasper, Ole, & Barney.

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A PUB landlady from Polperro says she felt abandoned by agencies after being trapped in her home by the floods.

Jan Perry, who is currently waiting to have a hip replacement operation and has to use crutches to walk, owns the Old Millhouse Inn in the centre of the village.

Following the heavy downpours over the weekend the pub was flooded and Mrs Perry could not get past the knee-deep water that surrounded her home.

Speaking on Monday Mrs Perry said: "I can't leave the building. We just feel that we have been left here. Nobody cares."

The 60-year-old continued: "Nearly 48 hours after the floods hit, there is still over a foot of water outside the building. Water is still coming in. There is a river going through our kitchen."

Mrs Perry has hit out at Cornwall Council saying not enough has been done to help.

"I'm furious," she said.

"We pay nearly £1,000 a month in business rates. In 48 hours we have not seen anyone from Cornwall Council apart from someone who came to clean out the dog bins."

Cornwall Council said it received more than 1, 600 calls as a result of the bad weather.

A spokesperson for the Council said: "Although we brought in additional staff to our Customer Contact Centre to help deal with the increased number of calls, we appreciate that some people had problems getting through to the authority.

"The scale of the incident on Saturday night and Sunday meant that we were forced to prioritise calls to life threatening incidents.

"This meant that we were unable to respond to some calls as quickly as we would have liked."

The council spokesperson said that crews did attend Mrs Perry's property on Saturday but no action could be taken.

"A highways crew was sent to the area but was unable to take any immediate action because of the depth and speed of the floodwater at that stage.

"A team returned to the area the following day but as the flooding involved a leat which was on private land, and therefore the responsibility of the landowner to resolve, did not take any further action."

Mrs Perry claims no one informed her that crews had attended and that she received no calls from council officials.

"The communication has been absolutely appalling," she said.

The mother of one said that it is unknown where the blockage in the leat lies and who is responsible for clearing it.

She said she met with council officials in July to discuss the issue but no action has been taken since.

Cornwall Council said it is waiting to receive responses from Mrs Perry and her neighbours before the matter can be investigated further.

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